Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve your experience.

Cookies We Use

Essential Cookies

Required for the platform to function. These cannot be disabled.

• Session cookies: Keep you logged in during your visit
• Security cookies: Protect against unauthorized access
• Load balancing: Ensure optimal performance

Functional Cookies

Remember your preferences and settings.

• Theme preference: Light/dark mode selection
• Dashboard layout: Your customized view settings
• Language preference: Your selected language

Analytics Cookies

Help us understand how you use the platform so we can improve it.

• Usage patterns: Which features are most popular
• Performance data: Page load times and errors
• Anonymous aggregates: No personal data collected

Third-Party Cookies

We use limited third-party services that may set cookies:

• Stripe: Payment processing (essential)
• Intercom: Customer support chat (functional)
• Plausible: Privacy-focused analytics (analytics)

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may prevent the platform from functioning properly.

Most browsers allow you to:

• See what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific sites
• Delete all cookies when you close the browser

Cookie Consent

On your first visit, we'll ask for your consent to use non-essential cookies. You can change your preferences at any time through the cookie settings in the footer.

Updates to This Policy

We may update this policy to reflect changes in our practices. We'll notify you of significant changes via email or in-app notification.

Contact

Questions about cookies? Contact us at privacy@3ra.ai.